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💬️ Chatwoot Extension

Chatwoot Extension Setup Guide

Step 1: Prepare and Start DocsGPT

Step 2: Get Access Token from Chatwoot

  • Go to Chatwoot.
  • In your profile settings (located at the bottom left), scroll down and copy the Access Token.

Step 3: Set Up Chatwoot Extension

  • Navigate to /extensions/chatwoot.
  • Copy the .env_sample file and create a new file named .env.
  • Fill in the values in the .env file as follows:
docsgpt_key=<OpenAI_API_Key or Other_LLM_Key>
chatwoot_token=<Token from Step 2>

Step 4: Start the Extension

  • Use the command flask run to start the extension.

Step 5: Optional - Extra Validation

  • In app.py, uncomment lines 12-13 and 71-75.
  • Add the following lines to your .env file:
assignee_id=(optional) 1

These Chatwoot values help ensure you respond to the correct widget and handle questions assigned to a specific user.

Stopping Bot Responses for Specific User or Session

  • If you want the bot to stop responding to questions for a specific user or session, add a label human-requested in your conversation.

Additional Notes

MIT 2024 © DocsGPT